To enjoy wearing Akinom, simply add products to your cart. To do this, you must select your size. Once your cart is complete, you will need to create a customer account by providing your email address and completing the requested information or entering your login details. You will then be able to enter your shipping and billing address, select your shipping method, and choose your payment method.

Once your order is complete, you will receive a confirmation email. Be careful, the email may sometimes end up in your spam folder!

After confirming your order, a tracking email will be sent to you by the delivery service you selected. You can also find this information in your Akinom personal space.

Your order confirmation showing VAT is valid as an invoice, you wish

Please note that as soon as you confirm your order, it is sent to our logistics provider, who can no longer cancel it, as it is often already being prepared!
Upon receipt, you can return it and be reimbursed as mentioned in the general conditions of sale.

Please note that once your order has been confirmed, it is processed and sent immediately to our logistics provider, who cannot modify it. Therefore, we are unable to modify your order, in terms of address or products, once it has been placed.

For a size or product error, you can request a return, free of charge (for France and most of the European Union) once it has been received, from your customer account.

You have 14 days after receiving your order to make a return.

Behind every preparation there is a human, sometimes it can happen that they make a mistake and we are sincerely sorry. In order to check with our logistics provider, please send us an email to hello@akinom.com and tell us which product is missing or incorrect. We will take care of rectifying it!

Orders placed Monday through Thursday are prepared and shipped within 24 hours. Orders placed Friday through Sunday are prepared the following Monday. This excludes the end-of-year holiday period, weekends, and public holidays.

You will be notified by email as soon as your package is shipped and you will receive the tracking number for your order to be kept informed of the proper delivery of your package.

For mainland France: delivery to a collection point is charged at €4 for all orders under €80 including VAT; home deliveries with signature are charged at €7 regardless of the order amount.

For foreign countries served: deliveries are only to the home with signature; the price is calculated directly at the time of order according to the country of destination.

Free delivery in mainland France for orders over €80 via Colissimo to a relay point.
From 8/12 to 25/12, these deadlines are no longer guaranteed due to high activity.

You have chosen the wrong size, you are not convinced (even if it is very rare, it can happen), you can return the items within 14 days of receipt! Please note, returned items must be in their original packaging, unworn (except for trying on), and unwashed.

A return label will be sent to you free of charge after your return request via your personal profile.

Go to your personal space (just log in with your email) to access the return procedure.

Any doubts, contact us.

The refund will be made to the payment method used when ordering with a deduction of the initial shipping costs.

- Payment by bank card (CB, Visa, MasterCard, American Express)

- Apple Pay

- Payment by Paypal

Your order appears as a "payment error" on our site.

Your order has therefore not been registered and you have not been charged.

This is due to a problem with the payment method you are using to pay for your order.

the card numbers were entered incorrectly
the card validity has expired
A payment limit has been reached on your account
The code received from your bank has expired
your bank refuses or suspects a fraudulent payment
Unfortunately, we can only invite you to try with another payment method, or another bank card, or contact your banking institution to see what is blocking it.

Akinom offers you different secure payment methods to pay for your order:

- Payment by bank card (CB, Visa, MasterCard)

- Payment by Paypal

The terms "boxer briefs" and "boxer shorts" are often used interchangeably, but they generally refer to two distinct types of men's underwear. Here are the main differences between boxer briefs and boxer briefs:

Briefs are loose-fitting, wide-legged underwear that cover a significant portion of the thighs. They have a cut similar to shorts, with a gathered elastic waistband. Boxer briefs are more fitted and have a close-fitting cut. They generally cover a smaller portion of the thigh than briefs and have a flat waistband.

Today, boxer shorts are often chosen for their comfort and freedom of movement, with many men preferring them for sleep or casual activities. Boxer briefs are often chosen for their tighter fit, which can be preferable under more fitted clothing.

It's important to know your underwear size, however, sizes vary depending on the brand and sometimes even the model. It's best to always consult the size guide offered by the brands. So before you check out, measure your waist with a tape measure!

No need to enter a password, a unique code is sent to you each time you log in. Simply click on the menu block at the top left of your phone screen then click on "log in" or on the login icon at the top right of your computer screen, enter your email, a single-use code is sent to the same email address with a validity of 15 minutes.

An account on our eshop is automatically linked to an email and created when you place your first order. However, to create an AKINOM account without purchasing, simply go to our website www.akinom.com, click on the menu block at the top left of your phone screen then click on "login" or on the connection icon at the top right of your computer screen, enter your email, a single-use code is sent to you on this same email address with a validity of 15 minutes.